Senior Customer Supprt/Operations Analyst

Provide technical help to customers using ticketing platforms, collaborate with Dev team, and work with different teams to solve customer issues. Develop organization-wide initiatives to inform and educate customers, and use expertise to perform customer monitoring of systems.

Requirements

• Bachelor's degree required, comparable experience may be substituted
• At least 6 years of experience
• Ability to work in a hybrid environment (at least 2 days a week in office)

Benefits

• Hybrid work environment
• Flexibility and accessibility