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Job description
The Card Services Specialist plays a vital role in ensuring accurate and timely processing of card-related transactions and member support activities in a fast-paced remote environment.
Process reimbursement requests, manage fraud cases, process wallet transfers, review transactions, and manage card status updates.
This role requires strong attention to detail, sound judgment, and excellent communication skills. Experience in financial services, card operations, or customer support is preferred.
Company
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Healthcare • Tech, Software & IT Services
NationsBenefits, LLC is a rapidly expanding healthcare fintech company that designs supplemental benefits, flex card payment platforms, and member engagement tools for managed care organizations. By integrating compliance-centric infrastructure and proprietary technology, the company enables health plans to deliver value-based care that reduces costs, improves outcomes, and addresses social determinants of health. Its comprehensive suite of solutions empowers members with high-quality benefits while driving growth and satisfaction for plan sponsors. NationsBenefits differentiates itself through a culture of innovation, a global workforce spanning the U.S., South America, and India, and strong career development opportunities for employees.