Bilingual Collections Specialist

Bilingual Collections Specialist position at Nationwide Credit Corporation (NCC) in Alexandria, VA. Job involves making outbound calls, processing payments, maintaining notes, and achieving production goals. Requirements include fluency in Spanish and English, 2-5 years of collections experience, and excellent communication and negotiation skills.

Requirements

• High School Diploma or GED
• Fluent in both Spanish and English (written and verbal)
• 2–5 years of similar or related collections experience
• Excellent communication and negotiation skills
• Ability to identify solutions that enhance productivity and improve services
• Strong attention to detail and organizational abilities
• Independent work ethic with a team-player attitude
• Ability to listen actively and respond with empathy and professionalism

Benefits

• 401(k)
• Medical, Dental and life insurance
• PTO and company-designated holidays
• Supportive team environment and growth opportunities