Bilingual Medical Customer Representative
NATIONWIDE CREDIT CORPORATIONAlexandria, Virginia, United States
Posted March 27, 2026
40000 - 44000 USD
Full Time
About the Company
Nationwide Credit Corporation (NCC) is a leading collection agency founded in 1967, serving government, utility, healthcare, legal, and credit union sectors across multiple states. The company specializes in professional, compliant accounts receivable solutions, delivering high recovery rates and exceptional customer service. With over 50 years of experience and a combined 100+ years of industry expertise among its leadership, NCC consistently exceeds client expectations while maintaining strict adherence to federal and state regulations. Beyond its core services, NCC is committed to community engagement and charitable initiatives, reinforcing its reputation as a trusted, ethical partner in debt recovery.
Job Description
Job description: Bilingual Medical Customer Service Representative for a leading Hospital Patient Financial Services outsourcing organization, assisting patients with resolving healthcare accounts and providing solution-oriented support.
Requirements
- Fluent in Spanish and English
- Minimum of 1 year of continuous experience in a high-volume call center or customer service environment
- Strong communication, problem-solving, and interpersonal skills
Benefits
- 401(k) with employer match
- Medical, dental, and vision insurance
- Life insurance
- Paid time off
