Account Manager, Commercial

As an Account Manager, your mission will be to drive revenue by ensuring clients are happy, referenceable, and maximizing the value they take from the Navan platform. You will build deep relationships with clients, functioning as their trusted advisor, and partner with them to ensure they're onboarded successfully, engage with our platform in an optimized way, and manage their entire T&E program through Navan.

Requirements

• Manage all post-sales activity for Commercial customers through strong relationship-building, product knowledge, planning, and execution.
• Develop trusted advisor relationships with clients to ensure program goals are aligned, and that clients are unlocking maximum value from partnering with Navan to manage their T&E programs.
• Drive usage of the Navan platform by ensuring your clients manage 100% of their T&E programs through Navan.
• Meet or exceed revenue goals.
• Identify and execute against opportunities for account expansion - including new departments, teams, geographies, products and use cases.
• Broaden our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations.
• Collaborate cross functionally with team members to uncover and deliver against client needs.
• Deeply understand Navan's product offerings and competitive positioning.
• Travel to customer sites as appropriate.
• Successfully onboard new clients and ensure they unlock maximum value from working with Navan throughout their lifecycle as a client.
• Own client renewals, and upsells/cross-sells of adjacent products.

Benefits

• Opportunity to work in a fast-paced and dynamic culture
• Chance to join a rapidly growing SaaS company