Job description
NAVEX is seeking a Manager, Customer Experience to lead a team of Mid-Market Customer Experience Managers responsible for delivering strategic, value-driven engagement across a focused portfolio of Mid-Market accounts.
Company
Tech, Software & IT Services
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NAVEX provides a comprehensive suite of risk, compliance, and ethics solutions that empower organizations to protect their brands and foster inclusive workplace cultures. Leveraging a unified platform, the company addresses employee engagement, policy management, hotline services, and third-party risk assessment to create a holistic compliance ecosystem. With a global footprint that includes offices in Portland, London, Charlotte, Frankfurt, Bangalore, and Japan, NAVEX serves over 13,000 customers and 88 million employees worldwide. Its distinctive approach blends technology, consulting, and culture-centric strategies to help modern risk and compliance departments operate proactively and ethically.