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Job description
The Nerd will complete desktop configurations, installations and upgrades of personal computer hardware and software, perform technology audits, provide software and operating system support on Mac and all versions of Windows, and offer proactive remote monitoring on business systems.
Onsite computer solutions for Windows-based PCs and Apple computers, offer solutions such as hardware upgrades and remote monitoring to Business customers, network installation and maintenance, and more.
Must have a strong field service background and customer service skills, solid technical skills, good communication skills, and the desire to be a part of growing and exciting team.
Company
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Tech, Software & IT Services
NerdsToGo is a nationwide franchise network that delivers in‑home computer repair and on‑site technology solutions for residential users and small businesses. The company’s service portfolio includes troubleshooting and fixing computers, tablets, smartphones, audio systems, and other consumer electronics, with technicians—referred to as “Nerds”—typically arriving within 24‑48 hours. Leveraging a standardized, white‑glove service model, NerdsToGo emphasizes rapid response, expert technical knowledge, and a customer‑focused approach to ensure reliable, hassle‑free technology performance. The franchise structure enables consistent quality across locations while providing flexible, on‑demand support that helps clients minimize downtime and maximize the value of their devices.