Bank Patient Administrator
NewmedicaWelwyn Hatfield, England, United Kingdom
Posted March 31, 2026
25420 - 25420 GBP
Contract / Temporary
About the Company
Newmedica is one of the leading providers of NHS ophthalmology services in England, aiming to change lives through better sight and eye health.
Job Description
We are looking for a Bank Patient Administrator to join our site in Welwyn Garden City. This will be a zero-hour bank contract, so the hours will be varied and would suit someone looking for flexibility across the working week. The role involves carrying out different administrative duties, such as booking patients into their appointments, making and answering phone calls, sending and replying to emails, managing the post and sending letters or dealing with enquiries.
Requirements
- Previous experience in a customer or patient facing role
- Experience in a busy administrative role
- Experience of using a CRM system, ideally Open Eyes.
- A competent user of all Office 365 programmes
- Tech savvy and comfortable working on new systems e.g. patient record systems
- A good phone manner
- An excellent grasp of the English language both verbally and in written format
Benefits
- Free eye tests
- Discounted or free glasses
- Free 24/7 wellbeing/counselling/advice service
- Death in service cover
- Blue light discount scheme
- Free access to Headspace