Customer Value Manager

Shape the Future of Payments with Nexi in 2026, build the Customer Value Management framework from scratch, analyze customer behavior, and segment the customer base.

Requirements

• At least 5 years of experience in Customer Value Management, Customer Lifecycle Management, or a similar customer value–driven role.
• Proven, hands-on experience in building or structuring a CVM (or similar) function, ideally in a B2B environment.
• Strong analytical mindset and ability to work with large datasets.
• Deep understanding of customer lifecycle and value-building methodologies.
• Experience in designing and executing growth and retention initiatives.
• Excellent stakeholder management skills and ability to work cross-functionally.
• Business-driven, proactive, and results-oriented mindset.
• Fluent in English and Polish (minimum C1 level).

Benefits

• Attractive salary and a competitive benefits package
• Tech equipment: Get the tools you need to succeed, including the latest technology to support your work
• Join an international team: Collaborate with experts from across Europe and bring your ideas to life in a dynamic, global environment
• Grow and develop: Gain hands-on experience and structured training through our PayTech University, designed to accelerate your career and help you reach your full potential