Operations Manager

Role Overview

The Operations Manager is responsible for overseeing and managing all aspects of the Aftermarket Services Customer Center. The position leads a team, manages workload and resource allocations, and implements strategies to optimize efficiency and effectiveness while ensuring quality, safety, and all compliance requirements are met.

What You Will Do

Perform role and responsibilities of site leader, developing and executing a strategy and plan for substantial year-over-year profitable growth in revenue and EBIT. Implement and monitor Key Performance Indicators cascaded by the Global Leadership Team.

Why It Might Be a Fit

Strong business and financial acumen, ability to think strategically and make informed decisions, analyzing data, identifying trends, and developing effective strategies to optimize operations and drive efficiency.

Requirements

• Bachelor’s in operations management, business, engineering, or related field; or equivalent work experience
• Minimum 5-7 years of hands-on, progressive experience in an operations leadership, aftermarket operations or similar role
• Experience in budgeting, forecasting, financial planning, analysis, and reporting as well as managing resources and project timelines to control expenses for operations
• Demonstrated expertise in managing multiple projects ensuring seamless coordination and execution
• Proven track record of developing and implementing operational strategies that improve efficiency, productivity, and profitability
• Hands-on experience with problem solving / Six Sigma
• Project planning / project management experience is preferred
• Ability to communicate effectively with senior management
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Demonstrated leadership success with building, mentoring, and inspiring a team, and fostering a collaborative and high-performing team environment
• Experience in ensuring operations comply with legal and regulatory requirements
• Experience in lean manufacturing and 6S implementations
• Specific experience with cryogenic equipment and aftermarket services in the industrial manufacturing industry highly desired

Benefits

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Recognition and rewards for outstanding performance