Administrador de Sistemas/Suporte 3ª Linha

We are looking for a highly qualified professional to act as Third-Line Support. The ideal candidate must have solid experience in resolving complex incidents, ensuring the stability and availability of IT services.

Requirements

• At least 5 years of experience acting with third-line support
• Solid knowledge of networks and TCP/IP protocols
• Advanced experience in Microsoft environments, including Windows servers, farms, VMs, gateways, and brokers
• Experience with Azure environment administration and troubleshooting
• Knowledge of digital certificate management and CRLs
• Ability to diagnose and solve complex infrastructure and network problems
• Analytical, proactive, and problem-solving-oriented profile
• Excellent communication skills and ability to interact with different technical teams