Technical Support Representative I
Ninja Partners LLCRomania
Posted March 30, 2026
7980 - 7980 RON
Full Time
About the Company
Ninja Partners LLC specializes in accelerating business growth through integrated marketing, sales, and customer support services. With offices in Koh Phangan, Thailand, and Florianópolis, Brazil, the firm offers 24‑hour coverage across all time zones, enabling clients to expand visibility, acquire qualified leads, and increase revenue. Its core offerings include data‑verified cold‑email and LinkedIn campaigns, account‑based marketing, content creation, social‑media management, paid advertising on Google and Facebook, and end‑to‑end sales team management. Ninja Partners also provides staff training to align teams with modern marketing and sales standards, ensuring a seamless feedback loop between content creators and sales agents. The company’s distinctive value lies in its holistic, results‑oriented approach that blends technology, analytics, and human expertise to deliver measurable ROI for B2B clients worldwide.
Job Description
The Technical Support Representative I provides basic technical support to customers experiencing technical issues with products or services. The role involves troubleshooting problems, providing timely solutions, and delivering excellent customer service.
Requirements
- 6 months of experience in a technical support role or equivalent preferred
- Good communication skills, both verbal and written
- Proficiency in using computer applications and software
- Experience using a CRM is preferred
Benefits
- 21 Days Annual Leaves
- Medical
- Remote Work Allowance (400 lei/month)
- Meal tickets (40 lei/working day)
- Performance Bonus
