Norsktalende kundeservicemedarbeider – Palma
Nordic Operation CenterPalma de Mallorca, Balearic Islands, Spain
Posted April 9, 2026
Full Time
About the Company
Nordic Operation Center is a business process outsourcer (BPO), specialising in customer experience and sales and marketing services via all communication channels including voice, email, chat and social media. Primarily focused upon the Swedish market and based in Spain, we deliver quality solutions to improve client’s operational performance to maximize their efficiency and profitability. We partner with some of the leading brands and industry leaders within satellite and broadband entertainment services, telecommunications and transport industries. Nordic Operation Center’s headquarters lie in Palma, Mallorca. Nordic Operation Center is 100% privately owned.
Job Description
Customer service agent role in a fast-paced environment, working with incoming inquiries via phone, helping customers with bookings and cancellations, and focusing on quality and good service.
Requirements
- Structured, accurate, and able to thrive in a fast-paced environment
- Flexible with working hours
- Comfortable with phone and PC as work tools
- Good Norwegian language skills, both spoken and written
- Basic English language skills
Benefits
- Full-time position
- Competitive salary
- 20 days paid annual leave
- Paid training and good introduction
- Good development opportunities internally
- Social and inclusive work environment
- Help with Spanish documents (NIE and social security)
- Assistance with housing