The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations of multi-family residential apartments.
Requirements
- Represent the company in a professional manner at all times
- Provide customer service to current residents, potential residents, business partners, and neighborhood partners
- Qualify prospects and record all prospect visits and initial
- Update leasing software, process applications for approvals, and submit processed applications to the Community Manager for approval
- Maintain follow up communication via email and telephone
- Ensure apartment is ready for resident to move-in
- Prepare lease and assist resident with lease execution
- Inspect models and available market ready, communicate related service needs to Property Manager
- Assist in monitoring renewals and lease expiration dates
- Distribute and follow-up on renewal notices
- Monitor advertising effectiveness and update all online marketing outlets
- Gather information about market competition in the area and file
- Participate in outreach marketing activities on a regular basis to obtain prospective residents
- Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
- Conduct market surveys and shop competitive communities
- Consistently implement policies of the community
- Complete appropriate application processing paperwork and input all prospect, applicant, and resident information into leasing software system accurately and on a timely basis
- Maintain current resident files
- Receive all telephone calls and in-person visits
- Patiently and empathetically listen to resident requests, concerns, and comments
- Quickly complete maintenance Service Request and inform the maintenance team
- Maintain open communication with all community team members
- Contribute to cleanliness and curb appeal of the community on continuing basis
- Assist in planning resident functions
- Attend functions and participate as host for any functions as directed by the Community Manager
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
