Implementation Lead
NotoNew York, New York, United States
Posted March 20, 2026
Full Time
About the Company
Noto is building the AI native operating system for after-school businesses, with a mission to power the 150K after-school businesses across the U.S. with a unified platform.
Job Description
Noto is building an AI native operating system for after-school businesses. We're seeking an Implementation Lead to own the critical first experience our customers have with Noto. The role sits at the intersection of operations, customer success, and product, and is essential to scaling Noto’s growth.
Requirements
- 2-4 years of experience in Operations, Customer Success, Implementation, BizOps, or similar roles
- Experience working at a startup or in fast-paced, ambiguous environments
- Strong problem-solving and organizational skills
- Comfortable working with data (Excel/Google Sheets; SQL is a plus)
- Excellent communication skills
- High ownership mindset
- Passion for helping small businesses succeed and willingness to engage directly with users
Benefits
- Competitive pay
- Meaningful equity
- Office lunch
- Stipend for work-related expenses
- Company Retreats
- 100% company-paid benefits
