Client Onboarding Associate

Novatech is a Managed Office Provider seeking a Client Onboarding Associate to join their team. The ideal candidate will be client-focused, technically minded, and possess strong technical and customer relations skills.

Requirements

• Learning how to repair and troubleshoot copiers and network connectivity
• Following procedures for removal and delivery of equipment
• Installing equipment on-site and making necessary adjustments
• Providing outstanding customer service to clients
• Inventory management
• Basic network connectivity / installations
• Accurately diagnosing, repairing, and maintaining equipment and accessories
• Identifying cost-effective troubleshooting procedures

Benefits

• Comprehensive benefit package including medical, prescription, dental, vision, life insurance and other supplemental coverage
• 401(k) plan with matching company contribution
• Generous Paid Time Off
• Volunteer Time Off
• Floating Holiday
• Company Holidays
• Paid Maternal/Parental Leave
• Employee Recognition Program
• Mileage reimbursement program
• Market competitive salary based upon experience