SF -Service Cloud + LWC Developer

NTT DATA is seeking a Senior Salesforce Developer to join their team in Bengaluru, Karnataka, India. The ideal candidate will have 5-8 years of IT experience, with 4+ years on the Salesforce platform, and strong hands-on experience in Salesforce production support and incident management.

Requirements

• 5-8 years of IT experience
• 4+ years on the Salesforce platform
• Strong hands-on experience in Salesforce production support and incident management
• Good understanding of Salesforce architecture, data model, and platform features
• Hands-on experience with Apex, Lightning Web Components (LWC), Flows, and integrations
• Familiarity with ITIL processes (Incident, Problem, Change Management)
• Experience with deployment tools (Copado, Gearset, Jenkins, etc.) is a plus
• Ability to work with SLAs, prioritize tasks, and manage multiple incidents effectively
• Strong analytical and troubleshooting skills
• Good communication skills and ability to work with distributed/onshore-offshore teams
• Experience working in Agile environments