Cross Technology Service Delivery Field Support Engineer (L1)

Join NTT DATA and make an impact with a company that pushes the boundaries of what is possible. The Cross Technology Service Delivery Field Support Engineer (L1) role provides professional first-line remote and/or onsite technical support and field engineering service to clients.

Requirements

• Provide technical support and field engineering service to clients
• Identify and resolve technical incidents and problems
• Manage standard and low complexity incidents
• Collaborate with stakeholders to diagnose and resolve errors
• Maintain accurate records of incidents and progress
• Work in a pressurized environment and adapt to changing circumstances

Benefits

• Diverse and inclusive workplace
• Opportunities for growth and development
• Competitive salary and benefits
• Recognition and rewards for outstanding performance