Cross Technology Service Delivery Field Support Engineer (L1)
NTT Ltd.Vadodara, Gujarat, India
Posted January 14, 2025
Full Time
About the Company
NTT DATA is a $30+ billion trusted global innovator of business and technology services.
Job Description
Join NTT DATA and make an impact with a company that pushes the boundaries of what is possible. The Cross Technology Service Delivery Field Support Engineer (L1) role provides professional first-line remote and/or onsite technical support and field engineering service to clients.
Requirements
- Provide technical support and field engineering service to clients
- Identify and resolve technical incidents and problems
- Manage standard and low complexity incidents
- Collaborate with stakeholders to diagnose and resolve errors
- Maintain accurate records of incidents and progress
- Work in a pressurized environment and adapt to changing circumstances
Benefits
- Diverse and inclusive workplace
- Opportunities for growth and development
- Competitive salary and benefits
- Recognition and rewards for outstanding performance