MS Engineer (L1)

Join NTT DATA and make an impact with technical excellence and leading innovations. As a Managed Services Cross Technology Engineer (L1), you will provide a managed service to clients, proactively identifying and resolving technical incidents and problems.

Requirements

• Bachelor's degree or equivalent qualification in IT/Computing
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role)
• Entry-level experience with troubleshooting and providing the support required in security / network/ data center/ systems/ storage administration and monitoring Services within a medium to large ICT organization
• Basic knowledge of management agents, redundancy concepts, and products within the supported technical domain (i.e. Security, Network, Data Centre, Telephony, etc.)
• Basic knowledge of ITIL processes