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Job description
Customer Success Engineers at Nuclearn deploy AI software inside nuclear plants. The work covers a lot of ground, including standing up our platform on customer infrastructure, configuring it for the specific plant's workflows, troubleshooting integration issues with engineering, and making sure the operators who use it every day actually get the outcomes we promised.
Deployment and implementation, customer success and adoption, technical advisory, and customer voice.
You'll work directly with nuclear engineers, IT teams, and plant operators, and own customer relationships from go-live through expansion.
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Company
Energy & Mining • Tech, Software & IT Services
Nuclearn is a technology company dedicated to modernizing the nuclear energy industry through the application of artificial intelligence. We provide specialized AI and machine learning solutions designed to streamline critical processes, enhance safety, and improve efficiency for nuclear power plants globally. Our suite of services includes workflow and CAP screening automation, condition reporting, safety analytics, and AI-powered tools for engineers, all built by a team of experienced nuclear professionals and engineers. We differentiate ourselves by offering pre-trained, nuclear-specific AI – not generic software – addressing the unique challenges faced by the industry. Nuclearn is committed to supporting the long-term strength of nuclear energy and preparing the next generation of nuclear professionals through innovative technology and a focus on operational excellence.