Welcome to MOXY Hamburg Altona – a hotel that redefines hospitality. As a Crew Supervisor, you'll support the operational management of day-to-day business, ensure smooth operations in the F&B and front office areas, and create unforgettable guest experiences with your crew.
Requirements
- Support ensuring a smooth workflow at the bar and in the F&B and lounge areas
- Active participation in day-to-day business – from guest care to drink and snack preparation
- Support in leading, motivating, and caring for crew members
- Help with duty and vacation planning, as well as administrative tasks
- Support in inducting new team members
- Professional handling of guest feedback and complaints
- Responsibility for cash management and daily settlements in Opera and Micros
- Close cooperation with other departments to ensure a top-notch guest experience
- Ensuring MOXY quality, service, and brand standards
Benefits
- 30 days of vacation from the first day
- Vacation and Christmas pay
- Employee discounts for rooms and F&B at over 9,000 Marriott Hotels worldwide
- Special prices at all Odyssey Hotels across Europe
- Corporate benefits with attractive discounts
- Additional health insurance with €300 per year
- Development and internal career opportunities within the Odyssey Hotel Group
- Regular team events and an open, appreciative corporate culture
- A modern work environment with flat hierarchies and genuine team spirit
