Brokerage Operations Team Lead
OdysseyGeorgia, United States
Posted March 22, 2026
Full Time
About the Company
Odyssey Logistics is a global multimodal logistics leader delivering end-to-end 4PL solutions across Intermodal, Integrated Marine Logistics, Transport & Warehousing, and Managed Services.
Job Description
Join Odyssey Logistics as a Brokerage Operations Team Lead and manage day-to-day shipment execution, coordinate with carriers and clients to resolve service issues, and provide proactive communication and accurate shipment records.
Requirements
- Manage daily execution of customer shipments
- Track and trace shipments, updating milestones in the TMS
- Ensure all shipment documentation is accurate and uploaded on time
- Escalate uncovered or at-risk loads to Carrier Sales
- Serve as the primary point of contact for shipment-level updates
- Proactively notify customers of delays, exceptions, and resolution plans
- Respond quickly to client inquiries and requests
- Maintain accurate shipment records in the TMS
- Validate rating, contracts, and routing guides for compliance with customer requirements
Benefits
- Comprehensive health coverage
- HSA contributions
- 401(k) matching
- Programs that support your well-being and long-term success