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Job description
The Testing and Service Support Technician is responsible for conducting thorough testing, maintenance, and troubleshooting of equipment. This role combines technical expertise with hands-on service support to ensure products meet or exceed quality standards.
Conduct detailed testing on equipment, perform Factory Acceptance Tests, and maintain detailed documentation of results. Respond to customer inquiries and ensure excellent customer service. Perform repairs and startups on water bath heaters and industrial heaters.
This role requires technical expertise, problem-solving skills, and collaboration with other teams. The ideal candidate will have a strong work ethic, excellent communication skills, and a customer-focused approach.
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Energy & Mining • Manufacturing
OGI Process Equipment specializes in the design, manufacture, sale, and service of high‑performance water heating solutions for the oil, gas, and industrial sectors. The company’s product portfolio includes the TERI brand indirect‑fired natural and forced‑draft water bath heaters, QuikWater® direct‑fired water heating systems, and glycol dehydration units, all engineered to meet rigorous industry standards. Founded in 2014 from the merger of legacy firms, OGI leverages consolidated engineering expertise and streamlined manufacturing processes to deliver reliable, efficient equipment that maximizes operational uptime for its customers. Its commitment to product excellence and responsive service makes it a trusted partner for facilities seeking robust thermal management solutions.