Customer Success Manager

Oma Fertility is seeking a Customer Success Manager to support a team of Care Advocates, driving customer acquisition and retention, and maintaining high levels of customer satisfaction throughout their fertility journey.

Requirements

• Bachelor’s degree
• 2+ years of professional experience in a Customer Success, Account Management, Project Management, or other relevant experiences, ideally in a high-growth, start-up environment
• Enthusiasm for Oma Fertility’s mission

Benefits

• Affordable/transparent pricing
• Innovative technology
• Medical, financial, and emotional support throughout a patient’s fertility journey