Weâre looking for a customer-focused Digital Onboarding Specialist to join our Delivery & Professional Services team at Omniplex Learning. As Digital Onboarding Specialist, you will play a key role in ensuring our digital learning solutions are successfully adopted and embedded.
Requirements
- Experience in a customer-facing role, ideally within SaaS, digital learning, or technology-enabled services
- A strong understanding of customer onboarding, adoption, or customer success principles
- Excellent communication and relationship-building skills, with the ability to engage stakeholders at different levels
- A proactive, solutions-focused mindset, with a natural curiosity about how customers use digital tools
- Strong organisational skills and the ability to manage multiple customer accounts effectively
- Commercial awareness, with the ability to spot growth opportunities without a sales-driven mindset
Benefits
- Competitive salary
- Flexible hybrid working model
- 25 days of annual leave plus bank holidays
- Inclusive Private Medical Insurance plan
- Group Life Insurance
- Enhanced family policies
- Regular social events and activities