Digital Onboarding Specialist
Omniplex LearningSt Albans, England, United Kingdom
Posted March 31, 2026
Full Time
About the Company
Omniplex Learning enables organisations to reach their full potential through exceptional digital learning, all in one place.
Job Description
Weâre looking for a customer-focused Digital Onboarding Specialist to join our Delivery & Professional Services team at Omniplex Learning. As Digital Onboarding Specialist, you will play a key role in ensuring our digital learning solutions are successfully adopted and embedded.
Requirements
- Experience in a customer-facing role, ideally within SaaS, digital learning, or technology-enabled services
- A strong understanding of customer onboarding, adoption, or customer success principles
- Excellent communication and relationship-building skills, with the ability to engage stakeholders at different levels
- A proactive, solutions-focused mindset, with a natural curiosity about how customers use digital tools
- Strong organisational skills and the ability to manage multiple customer accounts effectively
- Commercial awareness, with the ability to spot growth opportunities without a sales-driven mindset
Benefits
- Competitive salary
- Flexible hybrid working model
- 25 days of annual leave plus bank holidays
- Inclusive Private Medical Insurance plan
- Group Life Insurance
- Enhanced family policies
- Regular social events and activities
