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Job description
As a Technical Account Manager, you will be responsible for ensuring end-to-end client integration, managing projects from kick-off to delivery, and acting as the main point of contact for clients on functional and technical aspects. You will work closely with internal teams, including PO, Managers, Devs, DevOps, and Architects, to propose technical and functional responses adapted to client needs.
Your day-to-day responsibilities will include ensuring client follow-up with functional and technical support, training cabinet references, and coordinating with internal teams. You will also be responsible for pre-sales, solution design, and continuous improvement.
This role requires strong team spirit and active collaboration, as well as the ability to work in a flexible remote work environment. You will join a solid team of developers, architects, designers, and lead tech, all engaged in co-constructing their software publishing sector.
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Corporate Services • Retail & Wholesale
One Point is a family‑owned, nationwide provider of comprehensive business services, offering office supplies, printing, promotional products, direct mail, furniture, marketing services, and full‑service warehousing and distribution, including kitting and online store fulfillment. The company delivers high‑quality, innovative solutions that help clients streamline operations and enhance brand visibility. Committed to a collaborative culture and community impact, One Point supports local initiatives through its charitable arm, One Point of Light, which has contributed over $1 million since 1997, reflecting its dedication to both customer success and social responsibility.