Resident Services Coordinator

Role Overview

The Resident Services Coordinator is the face of the property management team, ensuring the quality of resident experience meets company standards and complies with applicable laws. They support the Assistant Property Manager with administrative duties, foster resident retention, and perform leasing coordinator tasks as needed.

What You Will Do

Supports Assistant Property Manager, fosters resident retention, performs leasing coordinator tasks, schedules move-ins and move-outs, coordinates orientations, and assists with resident issues and conflicts.

Why It Might Be a Fit

Requires excellent interpersonal, oral, and written communication skills, proficiency in Microsoft Office, and the ability to work in a fast-paced environment.

Requirements

• High School Diploma or equivalent
• Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook
• Interpersonal skills and proficiency in business vocabulary
• Excellent communication, writing, proofreading, and editing skills

Benefits

• PPO, HSA, and HMO health insurance options
• 3 weeks of PTO
• Referral program
• Employee Discount Program
• 401(k) Employee Match
• 50% employee discount on hotel properties
• 30% friends & family discount on hotel properties
• Free employee parking spot or public transportation partial reimbursement
• Residential housing discount after 1 year of continuous employment
• Annual education allowance of up to $1,000 after 1 year of continuous employment