Customer Service Representative
OnSpot GlobalAngeles, Philippines
Posted December 12, 2025
20000 - 25000 PHP
Full Time
About the Company
OnSpot Global is a dynamic startup company specializing in providing top-notch outsourcing solutions, with a particular focus on the logistics industry.
Job Description
We are seeking a highly motivated and results-oriented Customer Service Representative to join our team and contribute to our growth. As a Customer Service Representative at OnSpot Global, you will be responsible for providing top-tier customer support services on behalf of our clients.
Requirements
- Excellent verbal and written communication skills
- Ability to build rapport with clients and resolve conflicts effectively
- Proficiency in CRM systems and other relevant software
- Ability to work flexible shifts, including US time zones
- Proven customer service experience in a BPO setting
- Demonstrated ability to negotiate and build rapport with clients
- Solution-oriented mindset with a focus on customer satisfaction
- Ability to quickly learn new technologies and systems
- High level of empathy and dedication to customer satisfaction
Benefits
- Top Notch Healthcare and Life Insurance Provider
- Regular Private Room and Board
- Maximum Benefit Limit of 150,000 per illness/per year
- PEC is covered upon activation of the members account
- Access to all major hospitals
- Full dental coverage
- 100,000 Life insurance coverage
- Paid Time Off
- Loan Facilities
- Lifestyle Benefits Access
