Solutions Engineer - Tokyo
OpenAIChiyoda, Japan
Posted October 17, 2025
Full Time
About the Company
OpenAI is an AI research and deployment company focused on ensuring that general-purpose artificial intelligence benefits humanity. The company prioritizes safety and human needs in its development process, emphasizing diversity, equity, and inclusion to align with its mission of solving global challenges through AI. OpenAI's unique approach sets it apart by placing ethical considerations and societal impact at the forefront of its operations.
Job Description
This solution engineer role at OpenAI focuses on partnering with customers to ensure they achieve tangible business value from their AI models, specifically ChatGPT. The role involves pre-sales interaction, understanding customer needs, demonstrating value, and recommending architectural patterns. This position is based in Tokyo, Japan, and utilizes a hybrid work model.
Requirements
- 7+ years of experience in a Solutions Engineer role
- Fluency in Japanese and English
- Experience delivering and scaling exceptional pre-sales customer experiences
- Understanding of IT security principles and customer requirements
- Strong presentation and communication skills
- Proven ability to work with high pressure and manage multiple projects
