Join Bond as a Customer Service & Safety Agent (Bi-lingual French & English) and support our growth by providing best-in-class care and support to our members throughout their Bond member experience.
Requirements
- Speak and write fluently in both French and English
- Security Industry Authority (SIA) Public Space Surveillance (CCTV) Licensed
- 1-2 years of experience in customer support, security, or a similar client-facing role
- Currently enrolled in or have completed higher education
- Comfortable with Microsoft Office, G-Suite, and other web-based platforms
- Strong communicator, calm under pressure, and detail-oriented
- High energy, professional, and process-driven
- Can identify and respond to auditory cues at varying volumes
- Can remain seated for extended periods and focus on screen-based work
- Can read and respond to visual computer data, including different colors and refresh rates
- Able to successfully complete a background check and reference process
- Hold a current, valid, and clean driver's license
Benefits
- Competitive Base Pay
- Quarterly bonus for full-time team members
- Stock Options for Permanent contract
- Total Rewards
