Technical Risk and Operations Manager
OzowCape Town, Western Cape, South Africa
Posted October 14, 2025
Full Time
About the Company
Ozow is a leading payment solutions provider offering automated EFT services through multiple platforms like SMS, eCommerce, eBilling, QR Code, and POS. With its secure system and low transaction fees, Ozow enables real-time payments and reduces abandoned carts, promoting financial inclusion in Africa. The company has processed over a billion transactions worth R5 billion and is committed to making digital payments accessible and affordable for all merchants.
Job Description
Ozow is a leading fintech company seeking a Technical Risk & Operations Manager to drive technical risk posture, coordinate incident response, and interface with security and partners. This role focuses on the entire end-to-end lifecycle of technical risk, ensuring rapid resolution and continuous improvement, with a focus on external messaging and governance. The company fosters innovation and inclusivity within the financial technology sector.
Requirements
- Lead incident management across platforms.
- Own technology risk register in collaboration with Security, Infrastructure, and other teams.
- Develop customer-facing documentation on security and risk posture.
- Collaborate with Sales and Partnerships teams for due diligence and procurement.
Benefits
- Health breakfast
- Snacks
- Team connects
- On-site coffee
- Birthday Leave
- Medical aid subsidy
- Group Risk Insurance
- Learning and Development opportunities
- Mentorship program
- Quarterly team building
- Community initiatives
- Access to Ozow Tech Stack
