Senior Product Manager

PagerDuty is seeking a Senior Product Manager for AI and Automation to own product strategy and execution across their Operations Cloud SaaS and on-premises automation products. The ideal candidate will have 5+ years of product management experience and deep fluency in the SRE and DevOps domain. The role involves defining the roadmap for Workflows and Actions, leading product definition for the agentic layer of PagerDuty's automation platform, and partnering with engineering, design, and customers to deliver a high-impact product.

Requirements

• 5+ years of product management experience shipping customer-facing software at scale; SaaS B2B strongly preferred
• Deep fluency in the SRE and DevOps domain
• Hands-on experience with workflow automation, integration platforms, job schedulers, or infrastructure tooling
• Ability to think clearly about authorization models
• Strong technical aptitude: comfortable reading API specs, digging into telemetry, and holding substantive conversations with senior engineers
• Track record of managing ambiguous, multi-stakeholder roadmaps from vision through GA
• Excellent written and verbal communication
• Familiarity with UI/UX best practices, usability testing, and interpreting user research
• Track record of building positive working relationships with engineering, UX design, and teams outside of product development
• Passion for getting things done and for things you haven't done
• Strong customer empathy and a curiosity-driven approach to learning their needs

Benefits

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty
• Paid parental leave
• Paid volunteer time off
• Company-wide hack weeks
• Mental wellness programs