Client Services Account Manager

PassTime is seeking a Client Services Account Manager to support customers, increase sales, and provide training and support for assigned accounts. The role involves managing and supporting assigned accounts, contacting customers regularly, and providing troubleshooting and technical support for products and features.

Requirements

• Minimum 2-3 years' experience within customer service positions
• Experience and expertise in utilizing Microsoft Office Suite
• Experience and expertise in utilizing CRM and efficiency in data entry
• Call center experience preferred
• High School or GED required
• Construction experience preferred
• Deep understanding of customer service principles

Benefits

• Expected annual salary range of $68,000- $78,000
• Medical, dental, and vision insurance benefits
• Immediate eligibility to participate in company 401(k) program
• PTO: 15 days per year as a new employee, PTO accrual based on years of service