Job description
The Bilingual Service Desk Analyst I will be the first point of contact for our Company and our customers’ day to day IT related requests in a 24/7/365 call center environment. The candidate will provide remote technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Company
Corporate Services • Tech, Software & IT Services
Patriot LLC, based in Columbia, Maryland, is a government and commercial services contractor specializing in IT support, applications development, cybersecurity, telecommunications, operational support, and program management. With a focus on delivering high-quality solutions using advanced technologies, Patriot is recognized as a verified Service-Disabled Veteran Owned Small Business (SDVOSB) and a Minority/Disadvantaged Business Entity (MBE/DBE), ensuring sustainable strategic advantages for its customers.