Customer Service Representative

We're hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat. The role involves resolving customer issues quickly, delivering a positive support experience, and maintaining strong communication under pressure.

Requirements

• 1-2+ years of experience in customer service, call center, or support roles
• Experience using at least one platform: Zendesk, Freshdesk, Salesforce Service Cloud
• Strong typing and multitasking ability
• Excellent written and verbal English
• Proficiency with Microsoft Office and Google Workspace
• Ability to manage multiple tickets and priorities simultaneously

Benefits

• Flexible working hours
• Opportunity to work with a variety of industries and customer types
• Chance to improve customer experience and product quality through collaboration with internal teams