Customer Service Representative

We are hiring a Customer Service Representative to handle high-volume customer support across phone, email, and chat. As the frontline voice of the company, you will be responsible for resolving customer issues quickly, delivering a positive support experience, and maintaining strong communication under pressure.

Requirements

• 1–2+ years in: Customer service, Call center, Support roles
• Experience using at least one platform: Zendesk, Freshdesk, Salesforce Service Cloud
• Strong typing and multitasking ability
• Excellent written and verbal English
• Proficiency with: Microsoft Office, Google Workspace

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance