Are you interested in working for a growing company, as part of a great supportive Customer Care team? We seek an individual who will embrace our culture of excellence, service and integrity. This is a Remote Position located in Australia for our company that is located in Newton MA, USA.
Requirements
- Serve as the highest level of technical support for PaxeraHealth clients.
- Diagnose, troubleshoot, and resolve software and technical issues across healthcare imaging systems.
- Implement PaxeraHealth software solutions in cloud-based, virtual, and physical environments.
- Support integrations with PACS, RIS/HIS, EMRs, and third-party healthcare IT solutions.
- Document project activity, contribute to knowledge-based content, and perform root cause analysis.
- Collaborate closely with project managers, engineers, and customers to ensure successful installations and timely resolution of service requests.
- Provide expert input and support in conferences, demos, or onsite engagements when needed.
Benefits
- Company Health, Vision and Dental insurance
- Paid Holidays
- Paid Vacation
- Paid sick time
- Paid personal days
