Customer Care L3 - Medical Imaging - Hybrid

Customer Care L3 Engineer to join our Implementation and Customer Care team. We seek an individual who will embrace our culture of excellence, service and integrity. This is a Hybrid Position located in the USA for our company that is located in Newton MA

Requirements

• 5+ years supporting or implementing PACS or similar Healthcare IT software
• Bachelor’s degree in Computer Science or related field (or equivalent experience)
• Deep understanding of healthcare imaging standards like DICOM, HL7, and IHE
• Hands-on experience with systems administration (Windows Server, Active Directory, VMWare, etc.)
• Strong communication and interpersonal skills with a customer-first mindset

Benefits

• Company Health, Vision and Dental insurance
• Life Insurance
• Paid Holidays
• Paid Vacation
• Paid sick time
• Paid personal days