Customer Care L3 - Medical Imaging - Hybrid
PaxeraHealthNewton, Massachusetts, United States
Posted January 26, 2026
Full Time
About the Company
PaxeraHealth Corp. is a growing company in the medical IT industry that offers a competitive wage/salary, remote position, and a friendly work environment.
Job Description
Customer Care L3 Engineer to join our Implementation and Customer Care team. We seek an individual who will embrace our culture of excellence, service and integrity. This is a Hybrid Position located in the USA for our company that is located in Newton MA
Requirements
- 5+ years supporting or implementing PACS or similar Healthcare IT software
- Bachelor’s degree in Computer Science or related field (or equivalent experience)
- Deep understanding of healthcare imaging standards like DICOM, HL7, and IHE
- Hands-on experience with systems administration (Windows Server, Active Directory, VMWare, etc.)
- Strong communication and interpersonal skills with a customer-first mindset
Benefits
- Company Health, Vision and Dental insurance
- Life Insurance
- Paid Holidays
- Paid Vacation
- Paid sick time
- Paid personal days