Database Engineer, Supervisor

Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Requirements

• Directs Technicians/Engineers which includes staff development, performance appraisal, goal development, training, coaching, motivating and improvement of staff performance to increase the Organization’s effectiveness.
• Acts as the focal point for recruiting activities related to sourcing, interviewing, and hiring with IT to ensure that the best possible talent is acquired.
• Supervises training of personnel and recommends, implements, and monitors on-the-job training and education to further professional advancement and overall value of assigned personnel.
• Tracks and reports statistics such as, story completion, audit controls, metrics aligned with Agile methodologies etc. to the leadership team to help them evaluate performance against goals and metrics.
• Reviews established metrics, key performance indicators and service level agreements for driving performance.
• Establishes relationships and alignment with US functional team leaders, PMO, and Scrum Master(s).
• Establishes relationships with other departments and teams to enhance communication and efficiency across the organization to better meet customer needs.
• Aligns and understands operational and functional practices to assess teams’ adherence to standards.
• Provides onsite leadership for IT India employees, to drive company culture, values, and goals.
• Provides situational leadership for severity events to quickly restore service.