Customer Support Analyst I

Customer Support Analyst I at Payscale, providing post-sale product and client support services to customers, troubleshooting and problem resolution, and maintenance of PayScale products.

Requirements

• 1+ years of customer facing experience
• Associate degree in related field (preferred)
• Compensation background (preferred)
• Intermediate technical / product knowledge
• foundational understanding of computer technologies
• Strong organization skills
• Ability to manage multiple deadlines and determine priorities

Benefits

• Paid Philippine Regular holidays + 1 additional Payscale holiday (Global Mental Health Day)
• 15 paid days of additional leave, credited up front upon regularization and refreshed annually. Unused leave are monetized.
• HMO Coverage +1 dependent
• Fixed work schedule, Monday through Friday 10pm-7am Manila