PDQ is hiring a Senior Business Systems Administrator to help own and evolve our go-to-market systems ecosystem, with Salesforce as the primary platform. This role is ideal for someone who enjoys being both strategic and hands-on — someone who can thoughtfully design solutions while also executing configuration, automation, integrations, and platform improvements directly.
Requirements
- Own day-to-day administration, maintenance, and continuous improvement of the top-of-funnel operating model, with a focus on HubSpot, LeanData, Salesforce, and related GTM systems.
- Support integrations and workflows across platforms including Salesforce, HubSpot, LeanData, Tray.io, and other business systems tools
- Manage user support requests, troubleshoot issues, and drive timely resolution
- Improve system reliability, scalability, and operational efficiency across the GTM tech stack
- Identify opportunities for automation, simplification, and technical debt reduction
- Support platform governance, testing standards, and release/change management practices
- Design and implement scalable business process solutions using platform-native tooling, integrations, and automation
- Translate business requirements into maintainable technical solutions
- Partner with stakeholders to improve workflows, reporting, data quality, and operational visibility
- Balance speed and pragmatism with long-term scalability and maintainability
- Collaborate with internal engineering resources or external vendors when deeper technical escalation is needed
- Partner closely with Sales, Marketing, Customer Success, and RevOps leaders to prioritize and deliver systems improvements
- Support rollout planning, testing, documentation, and change management for new processes and tooling
- Communicate technical concepts clearly to both technical and non-technical stakeholders
- Help drive adoption and enablement across GTM systems
- Build and maintain technical documentation, runbooks, and process documentation
- Support onboarding, training, and ongoing user enablement
- Improve data quality through governance frameworks, automation, and operational best practices
Benefits
- 4-Day Work Week
- Equity
- 100% Premium Coverage for medical, dental and vision for you and your dependents
- 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
- Company Match of the first 6% of your employee deferrals
- Flexible Paid Time Off Policy that treats you like the adult that you are
- Health Savings Account (HSA) and wellness incentives
- Quarterly Company Values Award (team member nominated)
