Contact Center Agent

Pella Mid-Atlantic is seeking a Contact Center Agent to provide a best-in-class experience for customers. The successful candidate will be the first point of contact for customers and will make outbound sales calls, answer inbound calls, and provide product knowledge.

Requirements

• Communicate company brand and values
• Meet daily and monthly goals
• Answer and advise customers
• Prequalify and schedule customer appointments
• Respond to general customer inquiries

Benefits

• Medical, dental, and vision insurance
• 401(k) matching
• Paid time off
• Holiday pay