Customer Service Admin - Remote
PerunHRHudson, Ohio, United States
Posted December 12, 2025
Full Time
About the Company
PerunHR is a talent acquisition and outsourcing firm founded by Stefan Markovic, leveraging over eight years of industry experience to deliver end‑to‑end recruiting, sourcing, interviewing, assessment, and onboarding services. The company specializes in Recruitment Process Outsourcing (RPO), Business Process Outsourcing (BPO), labour and foreign workforce solutions, and custom job‑description and resume creation. PerunHR differentiates itself through a client‑centric, innovative approach that tailors every engagement to the unique needs of each organization. By treating clients as partners, the firm aligns its success with that of its collaborators, driving measurable growth and operational excellence.
Job Description
This position handles customer inbound and outbound calls, primarily with client’s post-sale, but also general company questions for internal and external customers.
Requirements
- Provides excellent customer service during all inbound and outbound phone calls while maintaining effective relationships with peers, multiple internal/external customers and senior leaders.
- Schedule service customers with local technicians, as needed.
- Review completed service tickets for quality assurance in region.
- Act as a liaison and corporate contact for Company installation and service teams at the local office in your region.
- Be enthusiastic, adaptable, and patient as well as highly detail-oriented and data-efficient.
- Be flexible to perform any task deemed necessary to support department and/or company-wide initiatives.
- Performs other duties as assigned by supervisor.
Benefits
- Retirement Plan
- 401k Matching
- Paid Time Off