Client Success Partner

Role Overview

Serve as the primary point of contact for assigned clients, maintaining strong and trusted relationships. Partner with recruiting and delivery teams to ensure timely and accurate fulfillment of workforce needs.

What You Will Do

Manage and support contractors throughout their engagement lifecycle to promote satisfaction and retention. Conduct regular touchpoints and on-site visits to monitor performance and reinforce client partnerships.

Why It Might Be a Fit

Collaborate across teams to identify improvement opportunities and optimize delivery processes. Address client or contractor issues promptly, ensuring effective resolution and continuous improvement.

Requirements

• Bachelor’s degree in Business, Human Resources, or related field
• 3–5 years of experience in client relationship management, customer success, or workforce delivery
• Strong understanding of staffing operations and contingent workforce programs
• Exceptional interpersonal, communication, and organizational skills
• Proven ability to manage multiple priorities and client relationships simultaneously
• Proficiency in CRM or ATS systems; experience with Workday preferred