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Job description
Provide day-to-day technical support to Pinnacle Group, working on incidents, problems, changes, projects, and tasks using FreshService ticketing system. Support Pinnacle Group endpoints and Azure cloud infrastructure.
Monitor Pinnacle Group's IT infrastructure, respond to alerts, and assist users. Troubleshoot technical issues, analyze root causes, and implement resolutions.
Company
Tech, Software & IT Services • Corporate Services
Pinnacle Group is a premier provider of information technology and workforce solutions across the United States and Canada. Through its subsidiaries—Pinnacle Technical Resources (IT staffing and consulting), Pinnacle MSP (managed services), Pinnacle Payrolling (payrolling and independent contractor compliance), and Pinnacle Canada (staffing, MSP, and payrolling)—the firm delivers integrated services that help organizations optimize talent acquisition, technology deployment, and compliance. With a network of over 5,000 professionals, Pinnacle Group offers a comprehensive portfolio that includes IT professional services, managed service provider (MSP) solutions, vendor management systems (VMS), independent contractor compliance, payrolling, and human resources staffing. The company’s focus on reliable, scalable solutions makes it an attractive employer for candidates seeking dynamic roles in technology, staffing, and managed services.
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