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Job description
We are looking to add a Sr. Service Desk Analyst in our Alpharetta, GA location. This position is a Senior member of the Global IT Service Desk Team providing level 1 & 2 IT phone support to all associates.
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Corporate Services
Pivotal Solutions is a national staffing and consulting firm founded in 2002, specializing in IT & technology, accounting & finance, and now expanding into engineering & construction, supply chain, HR, sales, digital, and life sciences. With a dedicated team of 50 recruiters, the company has filled over 10,000 roles for more than 2,000 clients ranging from startups to Fortune 500 firms across diverse sectors. Pivotal offers a full spectrum of staffing models—including direct hire, contract-to-hire, short‑ and long‑term contracts, and statement‑of‑work placements—tailored to each client’s unique talent needs. Their blend of industry expertise, personalized service, and proven track record positions them as a trusted partner for organizations seeking top talent and strategic workforce solutions.