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Job description
Provide routine IT customer support, troubleshoot basic IT services, and assist customers with reported issues. Work as part of an integrated team and possess effective communication skills. Located in El Paso, TX.
Provide routine IT customer support, analyze and report on ticket resolution, troubleshoot basic IT services, and assist customers with reported issues.
Ideal candidate has excellent customer service and communication skills, demonstrable troubleshooting and problem resolution skills, and experience providing IT support to end-user communities.
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Tech, Software & IT Services • Corporate Services
Planned Systems International (PSI) is a leading provider of technology and management consulting services to the U.S. government. For over three decades, PSI has delivered innovative and cost-effective solutions addressing complex national security challenges and improving operational efficiency for its clients. PSI’s core expertise spans crucial areas including Cybersecurity, Cloud Migration, Systems Engineering, Augmented/Mixed Reality, and DevSecOps. The company distinguishes itself through a commitment to client success, a strong emphasis on integrity, and a collaborative environment that empowers its teams to deliver high-value results.