Share feedback - DM or email [email protected]
© 2026 Hirebase. All rights reserved.
Job description
The Program Manager leads the tactical interface between the customer and various Plexus functional areas, responsible for leading the Customer Focus Team and managing the day-to-day customer relationship.
Engage and lead the Customer Focus Team, take the lead in engaging with Customers, lead systematic improvements in customer service and satisfaction, leverage operational cost and quality metrics to identify improvement opportunities, and proactively leverage knowledge of financial metrics to identify risks and variances.
As a team member, you will engage in impactful work through global collaboration and the use of emerging technologies, join an inclusive culture where every team member is valued and working toward a greater purpose, and be empowered to reach your full potential through various development programs designed to accelerate your growth.
Company
Keep exploring
Sign in to see similar jobs
Create a free account to discover roles related to this posting.
Corporate Services
Plexus Resource Solutions is a boutique talent acquisition firm that helps Web3 and blockchain companies scale quickly. With offices in London and Miami and a team of 45 recruiters, they place over 300 crypto professionals each year across roles such as Rust engineers, DeFi business development, and marketing for ZK rollups. Leveraging a curated network of 600,000 blockchain experts and maintaining 100+ active vacancies, Plexus delivers rapid shortlists while upholding rigorous standards through technical interviews, on‑chain verification, and cultural screening. Each client works with a dedicated consultant who guides compensation, equity, and location decisions, backed by a broader sourcing team. Trusted by leading projects like zkSync, Lido, Celestia, and The Sandbox, Plexus is a reliable partner for fast‑growing Web3 ventures.