Senior Director, Product Management & Patient Experience

PM Pediatric Care is building the region's most accessible and responsive urgent care and mental health platform. As we scale across referral channels — hospital systems, urgent care, telehealth, provider networks, and direct-to-consumer access — we need a senior leader who can design what tomorrow looks like and execute it with precision today. This person partners across Technology, Marketing, Clinical Operations, and Business Development to create seamless, scalable solutions that connect every touchpoint.

Requirements

• 10–15 years of progressive experience in product design, product management, or digital health innovation
• Hands-on expertise with HubSpot CRM: pipeline architecture, marketing automation workflows, reporting dashboards, and integration configuration for a multi-channel sales and marketing operation
• Working knowledge of eClinicalWorks (eCW) or equivalent EHR platform at a business/workflow level
• Proven track record building and scaling multi-channel referral management systems, including hospital/health system partner programs and D2C digital acquisition funnels

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan