Branch Manager

Role Overview

As a Branch Manager within PNC's Retail Branch organization, you will lead all aspects of branch performance, drive revenue and customer loyalty, and create a differentiated customer experience. You will be based in Hartland, MI, and work in an in-office environment. PNC fosters a collaborative and supportive culture where employees can thrive.

What You Will Do

Responsible for leading all aspects of branch performance, driving revenue and customer loyalty through consultative interactions with clients, and solutions that help them achieve financial well-being. Creates a differentiated customer experience, making banking easy in an omni-channel environment.

Why It Might Be a Fit

Successful candidates must demonstrate accountability, banking, client counseling, customer experience, and decision-making skills. The role requires 3+ years of related experience, and a comparable combination of education, job-specific certification(s), and experience may be considered in lieu of a degree.

Requirements

• Accountability
• Banking
• Client Counseling
• Customer Experience (CX)
• Customer Loyalty
• Decision Making
• People Management
• Proactive Behavior
• Results-Oriented

Benefits

• medical/prescription drug coverage
• dental and vision options
• employee and spouse/child life insurance
• short and long-term disability protection
• 401(k) with PNC match
• pension and stock purchase plans
• dependent care reimbursement account
• back-up child/elder care
• adoption, surrogacy, and doula reimbursement
• educational assistance
• wellness program with financial incentives
• maternity and/or parental leave
• 11 paid holidays each year
• 9 occasional absence days each year
• 15 to 25 vacation days each year